AceItPrep Support

We are here to help you ace your exam. If you are experiencing issues with the app, managing your subscription, or have feedback, please review the FAQs below or contact us directly.

Contact Us

For technical support, bug reports, or general inquiries, please email us at: aiprepcom@gmail.com We aim to respond within 24-48 hours.

Frequently Asked Questions

How do I restore my "Plan" purchase? 

If you bought the Pro Plan but don't see your features, go to the Purchase page, and select "Restore Purchases".


How do I cancel my subscription? 

AceItPrep subscriptions are managed directly by Apple.

  1. Open your iPhone's Settings app.
  2. Tap your Name at the top.
  3. Tap Subscriptions.
  4. Select AceItPrep and choose Cancel Subscription.


How do I request account deletion? 

We respect your privacy. If you wish to delete your account and all associated data:

  • By Email: Send an email to the address above with the subject line "Account Deletion Request," and we will process it immediately.


Where can I find your Privacy Policy and Terms?